You can take a similar approach with anything that has a number or measurement, such as a customer service score or the number of filled prescriptions. “Be sure to balance the time and effort of measuring and reporting performance with the benefit from the visibility of that performance,” he says.
Explore this issueJanuary 2016
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When an employee raises a flag or the data show problems, check in to see what kind of help they need, Mr. Fritsch continues. Create an environment where it is all right to ask for help or raise an issue, but still hold employees accountable and make things challenging.
Dr. Paget often checks in with individuals that he mentors on their goals and discusses the best ways to achieve them. “It is my responsibility to guide individuals that I am mentoring socially, politically, academically, scientifically and practically by helping them find and remain on the appropriate path,” he says. Dr. Paget suggests having a faculty member mentor rheumatologists in a specific area to help guide them in making their portfolio and resume as robust and compelling as possible.