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ARP Keynote: Empathy, Communication, Collaboration Key to a Good Patient Experience

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“They always emphasized that if I felt something off, or something was wrong, to stand up and say something,” the woman said. “That’s definitely something I’ve carried on as an adult today. Building trust with your patients is 100% key to building that foundation.”

Thomas Collins is a freelance medical writer based in Florida.

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References

  1. Wolf J. Human experience 2030: A vision for the future of healthcare. The Beryl Institute. 2020.
  2. Derksen F, Bensing J, Lagro-Janssen A. Effectiveness of empathy in general practice: A systematic review. Br J Gen Pract, 2013 Jan;63(606):e76–e84.

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