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Find and Keep the Right Employees: Part 2

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In last month’s “From the College,” we began looking at a management cycle, called the Five Rs of physician leadership, designed to help physician leaders move from being managing-managers to coaching-leaders.

What Subliminal Cues Are Lurking in Your Waiting Room?

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The current managed care environment and declining reimbursement rates are forcing physicians to see more patients to break even. With a constant stream of new patients and appointments booked back to back, waiting has become an unavoidable patient experience in healthcare. In fact, many patients spend more time in the waiting room than in an exam room with a physician.

Recovery Audit Contractors: What Are the Facts?

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In March of 2008, by Section 302 of the Tax Relief and Health Care Act of 2006, the Centers for Medicare and Medicaid Services’ (CMS) Recover Audit Contractor (RAC) program was made a permanent addition to the Centers’ goal preventing fraud, waste, and abuse in the Medicare system.

Find and Keep the Right Employees

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From the College” recently introduced the idea of tapping into your employees’ values as a way to build and maintain a high-functioning, successful, and loyal staff. This process is part of a larger management cycle—the Five Rs of physician leadership. Simply put, the Five Rs are designed to help physician leaders move from managing managers to coaching leaders. The Five Rs are recruitment, realization, recognition, redirection, and retention.

How to Win Over Information with Technology

Pamela J. Degotardi, PhD, ARHP President  |  

Information overload—it’s the bane of my life. Some days I’m tempted to unplug all the fancy electronic gadgets that were designed to “keep us connected” and make our lives easier but instead often threaten to overwhelm us with the pressing need to respond immediately whenever our inbox flashes the arrival of yet another urgent message. For me, the challenge has become how to manage the inflow of data, messages, and information; stay current with the advances in my professional field; and carve out some quiet time free from beeping and flashing electronic reminders that relentlessly demand a response.