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High-Deductible Health Plan Enrollees Aren’t Shopping Around

Kathryn Doyle  |  January 19, 2016

hgh(Reuters Health)—High-deductible health insurance plans have been tied to lower healthcare spending, but a new study suggests the reason is not that enrollees in those plans are savvier.

High-deductible plans have lower premiums, but when enrollees need medical care, it costs them more out-of-pocket. Researchers had expected that these patients are spending less because they’re shopping around among healthcare providers for better prices.

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But they aren’t. Instead, enrollees in these plans may just be using less healthcare because they face higher costs, the researchers say.

“We thought that we would see greater price shopping, we didn’t expect to find no difference at all,” says Neeraj Sood of the University of Southern California, Los Angeles.

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Sood and colleagues surveyed more than 1,800 insured U.S. adults ages 18–64 who used medical care in the last year. About 1,000 were enrolled in high-deductible health plans, and 852 were enrolled in other plans.

Those with high-deductible plans were more often white, employed, had more education and higher incomes than others.

Most people believed, correctly, that care price and quality varies by provider, but that higher price does not guarantee better care. More than half said out-of-pocket costs were important when choosing care.

But over the previous year, only about 10% of both high-deductible enrollees and those with other plans considered going to another healthcare professional for care, and only 3 or 4% compared out-of-pocket cost differences by provider, the researchers reported online on Jan. 19 in JAMA Internal Medicine.

Although most people know that prices vary and that shopping around can get them lower costs and better care, high-deductible enrollees still don’t do it, Sood said.

“I think there are two obstacles, convenience and continuity of care,” he told Reuters Health by phone.

“If I want to shop for healthcare right now, it’s incredibly difficult to do that,” Sood said. “Most people don’t know what prices are charged by different providers, they would have to call the offices.”

Some offices may not give out that information and patients may have to call their health plans, he said.

“Some people have access to Internet-based tools that employers provide, but they can be incomplete, giving price but not quality,” Sood said. “And they don’t allow you to purchase on that website.”

Ideally an online tool would be searchable by ZIP code, return providers in a five or 10 mile radius, compare them by price and quality, and have a clickable link to make an appointment, he said.

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Filed under:Legislation & AdvocacyProfessional Topics Tagged with:Affordable Care Act (ACA)costsHealth InsuranceObamacare

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