Patient balances are an integral part of a practice’s revenue cycle. Taking inventory of the current processes in place to collect patient balances can help you maximize your resources. Time-of-service collections continue to provide the most success. However, the key to increasing collections is directly connected to improving daily processes and implementing protocols for your staff to follow.
If you need assistance or have further questions about practice management issues, contact Cindy Gutierrez, senior specialist of insurance and practice management, at [email protected] or (404) 633-3777, ext. 310.
