One red flag is an insistence that people have to already be trained in the new ICD-10 codes. The guidelines and codes are now in draft form and won’t be frozen until October 1, 2012. There is no reason to learn codes that may not even be part of the final set.
The AAPC is currently suggesting that code training not be started until about six months before the final deadline. Start much earlier and training is likely to be forgotten by the time it is needed.
Check closely any claimed certifications or similar credentials. CMS is not testing anyone or issuing certifications for ICD-10 consultants. In general, if someone claims that some group has endorsed their credentials, contact that group to confirm.
If you already have a relationship with a consultant, see if they offer ICD-10 services. If not, can they suggest someone they know and trust? Find out whom your peers recommend.
When looking for a consultant, ask questions. What is their general background and credentials? What experience have they had with in areas they are claiming expertise? Approach with caution a person who wants to discuss information technology, for example, with no background in computers.
Find out how long the consultant has been working with ICD-10. Ask them what kinds of training they have had on ICD-10 in particular. Always ask about previous clients, and then contact them for references.