Financial: Your practice can save $30,000 to $50,000 a year on temporary staff if your full-time staff is efficient in various areas of the practice.
Operation consistency: Coverage during employee vacations or leave ensures your practice continues to operate smoothly.
Promotion of teamwork: Cross-trained staff can more fully appreciate their colleagues’ work, which may translate into higher levels of workplace respect.
Productivity and patient satisfaction are the keys to a well-managed practice. Cross-training staff can be a big advantage to meeting goals and expectations and can provide value to employees and boost morale in the office. Make sure you have a well-organized and thorough plan involving staff before anything is implemented.
If you have questions related to practice management, contact the ACR’s practice management department at (404) 633-3777 or practice@rheumatology.org.