ACR Practice Management Specialist Itara Barnes says, “Start with those small items that you can do on your own. You will be amazed with how far a fresh coat of paint and deep cleaning will go in creating a fresh, clean, updated office. Then create a plan to replace and refurbish larger and more costly items, starting with those that will make the largest impact. For example, dated furniture will look much better on fresh carpet or flooring than new furniture on soiled and dated carpet. It is not necessary to completely renovate your reception area in one weekend. Simply acknowledging the problems that exist and creating a plan of action will put your practice on the path to recovery.”
For more information on improving patient relations, contact Barnes in the ACR’s practice management department at [email protected] or (404)633-3777.
