Patient balances are an integral part of a practice’s revenue cycle. Taking inventory of the current processes in place to collect patient balances can help you maximize your resources. Time-of-service collections continue to provide the most success. However, the key to increasing collections is directly connected to improving daily processes and implementing protocols for your staff to follow.
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If you need assistance or have further questions about practice management issues, contact Cindy Gutierrez, senior specialist of insurance and practice management, at [email protected] or (404) 633-3777, ext. 310.