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An ‘Idea Factory’ Focused on Patient Care

Gretchen Henkel  |  Issue: February 2011  |  February 12, 2011

In that venture, as in her others, she has successfully done so. Rheumatology nurse consultant Sarah Ryan recalls hearing Cornell deliver her first paper on the audit of the Telephone Advice Line at a British Health Professionals in Rheumatology meeting in the late 1990s. “This innovative idea is now standard practice in most rheumatology departments and is understandably very popular with patients. I did not know Trish when I listened to her presentation, but at the time I was struck by her calm, confident, knowledgeable, and professional manner. She was then and remains now a role model for all rheumatology nurses.”

Gretchen Henkel is writing the “Profiles in Rheumatology” series.

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