Two techniques you can use to improve patient flow are flow mapping and cycle-time measurement. Flow mapping requires practice staff to walk through the practice and take notes about what a patient experiences during a visit. This allows you to understand the flow from the patient’s point of view. Key things to record are experiences and impressions of the practice from start to finish, such as observations of customer service, right down to the paperwork and equipment used.
Rheumatology Practice Pearls: Appealing an Audit
The appeals process for a Medicare or Recovery Audit Contractor audit is a multistep process with filing deadlines attached to each level.
Rheum with a View
Panush’s perspectives on selections from the literature
Juvenile Fibromyalgia Emerges from Its Silence
It can be treated, say researchers—but only if diagnosed
Immunizations and Autoimmune Disease
What is safe and what to avoid in this patient population
Pain-Free Equals a Home Run
Integrated approach sets stage for rehabilitation following shoulder arthroplasty
“A Common Language for Spondyloarthritis”
ASAS fills a niche, changes dogma with consensus approach
Arthritis on the Rise
CDC notes significant increase in arthritis-attributable activity limitation
Opting Out of Medicare
A how-to guide for physicians
Drug Updates
Information on New Approvals and Medication Safety
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